1. Acceptance of Terms

Welcome to Evolution 5, an online betting platform built exclusively for Malaysian players. These Terms & Conditions constitute a legally binding agreement between you ("Player") and Evolution 5 ("Platform", "We"). By accessing this website, registering an account, or using any of the services provided, you agree to be bound by all terms set out in this document.

If you do not agree with any part of these Terms & Conditions, you are advised not to proceed with registration or use of the platform Evolution 5. We reserve the right to modify these terms at any time without prior notice, and your continued use of the platform following any changes constitutes acceptance of the updated terms.

Important Note: These Terms & Conditions are governed and interpreted in accordance with applicable law. Any disputes will be resolved through a mutually agreed arbitration process.

2. Membership Eligibility

To register and use the services of Evolution 5, you must meet the following eligibility requirements without exception:

  • Be at least 18 years old on the date of registration.
  • An individual with full legal capacity to enter into a binding agreement.
  • Not residing in a country or territory where the use of such services is prohibited under local law.
  • Not listed on any gambling self-exclusion register.
  • Registering under your own name and not on behalf of another person.

Evolution 5 reserves the right to request proof of age or identity at any time. Players who fail to provide the required documents within the specified timeframe may face temporary or permanent account suspension. We take the protection of minors seriously and have zero tolerance for any attempt by underage individuals to use this platform.

3. Registration & Account Management

3.1 Account Registration

Each player is only permitted to hold one (1) active account at Evolution 5. Any attempt to register multiple accounts — whether using different names, different email addresses, or any other method — is strictly prohibited and may result in the permanent closure of all associated accounts and the freezing of any existing balances.

3.2 Accuracy of Information

You are responsible for ensuring that all information provided during registration is truthful, accurate, and up to date. This includes your full name, identification card number, phone number, email address, and bank account or e-wallet details. Evolution 5 will not be held liable for any losses arising from inaccurate information provided by the player.

3.3 Account Security

You are solely responsible for keeping your account password confidential. Do not share your login details with anyone. If you suspect your account has been accessed without authorisation, please contact the support team Evolution 5 immediately via live chat or email at support@evolution5.my.

4. Deposits, Withdrawals & Financial Transactions

4.1 Deposit Methods

Evolution 5 accepts deposits through the following payment methods, tailored specifically for Malaysian players:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost
  • ShopeePay
  • DuitNow
  • FPX Internet Banking (Maybank2u, CIMB Clicks, and other major Malaysian banks)

All transactions are conducted in Malaysian Ringgit (RM). The minimum deposit is RM10 and the maximum daily deposit is subject to the limits set on your account. No fees are charged by Evolution 5 for deposits; however, the payment service provider may apply their own charges.

4.2 Withdrawals

The minimum withdrawal amount is RM30 and processed within 1 to 3 working hours. All withdrawals will be credited to the same payment method used for the deposit, except in certain circumstances that require additional review. First-time withdrawals require full identity verification before they can be processed.

Reminder: Any withdrawal attempt involving funds from unauthorised sources or fraudulent activity will be reported to the relevant authorities and the account will be frozen immediately.

4.3 KYC Verification

As part of our Anti-Money Laundering (AML) procedures, Evolution 5 reserves the right to request identity verification (KYC) documents before processing any withdrawal. Required documents may include a copy of your MyKad, recent bank statement, or proof of e-wallet ownership. This is an industry-standard process designed to protect players from fraud.

5. Bonuses & Promotions

Evolution 5 offers a variety of bonuses and promotions from time to time, including a welcome bonus, weekly cashback, and special promotions for Malaysian festivities. All bonuses are subject to the following terms:

  • Each bonus carries its own rollover (turnover) requirement that must be met before any withdrawal is permitted. The standard rollover ranges from 5x to 20x, depending on the bonus type.
  • Bonuses cannot be directly converted to cash without meeting the applicable rollover requirements.
  • Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
  • Evolution 5 reserves the right to cancel or modify any promotion at any time without prior notice.
  • Bonus abuse, including the use of multiple accounts to claim the same bonus, will result in bonus forfeiture and further action against the account.
  • All bonuses offered are exclusively for Malaysian players and are non-transferable to any other player.

Tip: Always check the specific bonus terms in the Promotions section before claiming to ensure you fully understand the rollover requirements.

6. Game Rules

All games offered on Evolution 5 – covering table games such as blackjack and baccarat, Sports Betting including Malaysia Super League and EPL football, badminton, cricket, e-sports, online lottery, and slots – are conducted in accordance with their respective game rules, which are available within each game.

  • The outcome of all games is final upon completion. No appeals will be entertained on the grounds of betting errors made by the player.
  • In the event of a technical disruption during an active game, Evolution 5 will assess the situation and make a fair decision based on available system records.
  • Minimum and maximum betting limits vary by game type. Please check the applicable limits within the game before placing your bets.
  • Any attempt to exploit bugs or system vulnerabilities will be treated as fraud and will result in permanent account suspension.

7. Prohibited Player Conduct

Players are strictly prohibited from engaging in the following activities on the platform Evolution 5:

  • Money laundering or any other unlawful financial activity.
  • Fraud, match manipulation, or the use of third-party software (bots) to gain an unfair advantage.
  • Collusion with other players or staff Evolution 5.
  • Creating multiple accounts or sharing an account with another person.
  • Spreading false or defamatory information about Evolution 5.
  • Harassing or threatening customer support staff.

Any violation of the above prohibitions may result in account suspension or permanent closure, freezing of all available balances, and legal action where necessary.

8. Account Closure & Suspension

Evolution 5 reserves the right to suspend or close a player's account at any time without prior notice if there is evidence or reasonable suspicion that the player has breached any terms in this document. Players may also close their own account at any time by contacting our support team.

If an account is closed at the player's own request and no terms violation has occurred, any remaining balance (after deducting bonuses that have not met the rollover requirement) will be returned to the player within 5 to 7 working days via the original payment method.

9. Limitation of Liability

Evolution 5 shall not be liable for any indirect, incidental, or consequential losses suffered by players, including but not limited to loss of profits, data, or business opportunities. Maximum liability Evolution 5 to any player under any circumstances is limited to the amount deposited by that player in the 30 days prior to the claim being made.

This platform is provided on an "as-is" basis, without any express or implied warranties regarding its accuracy, reliability, or fitness for a particular purpose. Evolution 5 does not guarantee that the platform will always be free from technical disruptions or errors.

10. Changes to Terms & Conditions

Evolution 5 reserves the right to modify, add, or remove any section of these Terms & Conditions at any time. Such changes will take effect immediately upon publication on this website. It is the player's responsibility to review this document periodically to ensure they remain informed of the latest terms.

Continued use of the platform Evolution 5 following the publication of any changes constitutes acceptance of the updated terms. If you do not agree with the changes made, you may close your account at any time by contacting our support team.

11. Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions, please reach out to our support team Evolution 5 via:

  • Email: support@evolution5.my
  • Live Chat: Available 24/7 on the platform
  • FAQ: Visit our FAQ page

Our team is available to assist you in Bahasa Melayu every day, including weekends and Malaysian public holidays.